This policy explains what information Punaise Santé collects through this website, why, and how it is handled.
Information collected
The contact form collects the information you enter yourself: name, phone number, email address, city or neighbourhood, the nature of your situation and, where applicable, the description you write.
Use
This information is used solely to answer your request, schedule an inspection or an intervention, and follow up on your file. It is never sold, rented or traded.
Transmission and hosting
Requests sent through the form pass through a third-party automation service in order to reach our team. The site is hosted by a web hosting provider. These providers may store data on servers located outside Québec.
Retention
Information is kept for as long as needed to process your request and follow up on your file, then destroyed or anonymised.
Your rights
You may request access to your personal information, its correction or its deletion by writing to us or calling (514) 536-1041.
Cookies
This site does not use advertising cookies. Fonts are loaded from an external service, which may generate a request to that provider.
Person responsible for the protection of personal information
9516-1675 QUÉBEC INC, 4950, chemin Queen Mary, Montréal, QC H3W 1X2. Phone: (514) 536-1041.
Last updated: July 2026.